Refund Policy

Subscription cancellation

You can cancel your Zeus AI Pro subscription at any time from the in-app Billing page. After cancelling, you keep Pro access (including the higher Fair Usage Policy limits described in our Terms of Service) until the end of the billing period you've already paid for, and no further charges are made. Cancelling does not delete your account or conversation history.

How to request a refund

1. Email Haidersiddique0909@gmail.com from the address tied to your account.
2. Include the subject line "Refund request" and, if you can, your reason (this helps us improve, but is optional).
3. We'll confirm within 24–48 hours and submit the refund to Paddle, our payment processor.
4. Refunds typically appear on your statement within 5–10 business days, depending on your bank or card issuer.

Eligible refunds

• The 30-day money-back guarantee applies to your first-time Zeus AI Pro subscription charge.
• Requests made within 30 days of that first charge are honored automatically, no questions asked.
• Refund requests for subsequent monthly renewals are evaluated case-by-case — reach out and we'll do our best to help.

Non-refundable situations

• Requests made more than 30 days after your first Pro charge (for that initial-guarantee window) — later renewals are still handled case-by-case as above.
• Accounts terminated for violating our Terms of Service (e.g. abuse, fraud, or Fair Usage Policy violations) are not eligible for a refund of the current billing period.
• Partial-month usage is not prorated for refund outside of the 30-day guarantee window — cancelling simply stops future renewals.

Processing time

Once we approve a refund, we submit it to Paddle immediately. Paddle typically returns funds to your original payment method within 5–10 business days, though your bank or card issuer may take a few extra days to reflect it on your statement.

Paddle payment handling

All Zeus AI Pro purchases are processed by Paddle.com Market Limited, our payment processor and merchant of record, over encrypted connections. Paddle handles card processing, tax calculation, and receipts — we never see or store your full card number. Refunds are issued back through Paddle to your original payment method.

Need help?

Questions before you subscribe, or about an existing charge? Visit our FAQ, or email Haidersiddique0909@gmail.com.